Retrieving STARLIMS System and Version Information (v12)

The attached document applies to STARLIMS v12 systems. It contains instructions on how to retrieve STARLIMS system and version information — product name and version, Technology Platform version, HTML client environment, application and database server environment, and licensing details — from the About dialog in the HTML client. It also covers the About Summary, which collects every value from all four tabs as plain text in a single step; this is the quickest way to provide the information Support asks for when you raise a ticket.